This policy is written for the current website, which is primarily informational and designed to facilitate product, business and distributor enquiries. It should be reviewed and updated if the website later adds online ordering, accounts, analytics, advertising, payment processing or other material data-collection features.
1. About this Policy
Sunlite Healthcare ("Sunlite Healthcare", "we", "us" or "our") respects your privacy. This Policy explains how we may handle personal information voluntarily provided through this website, including through contact, enquiry or distributor communications. Where applicable, information will be handled in accordance with applicable Indian data-protection and other laws.
2. Information We May Collect
Depending on how you interact with the website, we may receive your name, phone number, email address, company or organisation details, business information and the contents of messages or enquiries. Our hosting or security systems may also maintain basic technical logs such as IP address, browser/device information, requested pages and date/time.
Please do not send unnecessary sensitive information, passwords, payment credentials, government identification numbers or detailed medical records through general enquiry channels.
3. How We Use Information
- To respond to enquiries and distributor or business requests.
- To communicate about products, services and legitimate business matters.
- To operate, secure, maintain and improve the website.
- To prevent misuse, fraud, unauthorised access and security incidents.
- To meet legal, regulatory, accounting or record-keeping requirements where applicable.
4. Consent and Lawful Processing
Depending on the circumstances, personal information may be processed based on your request or consent, to take steps in response to an enquiry, to comply with legal obligations, or for another lawful purpose permitted by applicable law.
5. Sharing of Information
We do not sell personal information as a business practice. Information may be shared when reasonably necessary with service providers supporting website hosting, communications, security or technical operations, or where required by law, legal process or a competent authority.
6. Third-Party Links
This website may contain links to external websites, social platforms or services. Their privacy practices are governed by their own policies. Sunlite Healthcare is not responsible for the privacy, security or content of third-party websites.
7. Cookies and Similar Technologies
The current website is not intentionally designed around non-essential advertising or tracking cookies. Necessary server, hosting or security mechanisms may still operate. If analytics, advertising cookies or other tracking technologies are introduced, this Policy will be updated as appropriate.
8. Security
We use reasonable administrative, technical and organisational measures intended to protect information against unauthorised access, misuse, alteration, disclosure or destruction. No internet transmission or storage system can be guaranteed to be completely secure.
9. Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, legitimate business requirements, or applicable legal and regulatory obligations.
10. Your Requests
Subject to applicable law, you may contact us to request access to information we hold about you, correction of inaccurate information, deletion where legally available, or withdrawal of consent where processing is based on consent. Some records may need to be retained where required by law or for legitimate business purposes.
For a privacy request, use the Contact Us page and identify the request as privacy-related.
11. Children's Privacy
We do not knowingly seek personal information from children for marketing or business purposes. Please contact us if you believe a child has provided personal information to us.
12. Changes to this Policy
We may update this Policy to reflect changes in the website, business practices, technology or applicable law. The latest version will be posted on this page with its updated effective date.
13. Contact
Sunlite Healthcare
Indraprasth Tower.
Shop No-UG-35 MG Road,
Indore, Madhya Pradesh, India.
Phone: +91 9977776505